The short version

By using Üel Life, you agree that we connect you with independent licensed clinicians and pharmacies — we're not a healthcare provider ourselves. You must be 18+, a US resident, and provide accurate medical information.

1. Who we are

Üel Life is a wellness platform that facilitates connection between patients, US-licensed healthcare providers, and US-based compounding pharmacies. Üel Life is not a healthcare provider or pharmacy. We do not practice medicine. Medical decisions are made solely by the licensed clinicians on the platform.

2. Eligibility

To use Üel Life, you must:

3. No doctor-patient relationship with Üel Life

A doctor-patient relationship is formed between you and the licensed clinician who reviews your assessment — not with Üel Life. Üel Life is a technology platform that connects you with that clinician.

4. Medical disclaimer

The information on this website is for general informational and educational purposes only. It is not a substitute for medical advice from a qualified provider. Do not delay seeking medical advice, disregard medical advice, or discontinue treatment based on information from this website.

5. Our services

Our services include:

We do not guarantee approval. Approval is at the sole discretion of the reviewing clinician.

6. Pricing and payments

Üel Life sells 3-month program packages as one-time purchases:

Each package includes the medication, all injection supplies, the initial clinical consultation, ongoing dose adjustments, unlimited messaging with your care team, and free shipping.

Payments are processed by Square. By placing an order, you authorize us to charge your payment method for the total amount disclosed at checkout.

If your assessment is not approved, you will receive a full refund. See our refund policy for details on cancellations after starting.

7. Acceptable use

You agree not to:

We may terminate your account for violations.

8. Disclaimers and limitation of liability

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ÜEL LIFE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

OUR TOTAL LIABILITY UNDER THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

NOTHING IN THESE TERMS LIMITS LIABILITY FOR GROSS NEGLIGENCE, FRAUD, OR ANY LIABILITY THAT CANNOT BE LIMITED BY LAW.

9. Dispute resolution

These Terms are governed by the laws of [STATE TO BE DETERMINED BY LEGAL COUNSEL]. Disputes will be resolved through binding arbitration, except for claims that may be brought in small claims court.

Class action waiver: You agree to bring claims individually, not as part of a class action.

10. Changes

We may modify these Terms. Continued use after changes constitutes acceptance.

Contact

Questions about these Terms: info@uel.life